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28th March
00:00:00 SST

Employment Opportunities

Join our dynamic team in shaping the exciting world of Santae.net, the premier virtual pet game!

Please review all information before applying.
Currently Accepting Applications within our Community Management Team, Narrative Writing Team, Artist Department & Moderation Team. Administrator Applications are open to internal-only candidates.

By applying to join The Santae Team, you acknowledge and agree to the Terms of Service and Policies & Procedures at Santae Entertainment LLC.

The Artist Team at Santae Entertainment is pivotal in bringing our creative vision to life. As a member of the Artist Team, you will design original artwork, illustrations, and graphics for digital platforms, events, and promotional materials. Your creative contributions will help establish a consistent visual identity that resonates with Santae’s core values of kindness, compassion, love, and understanding.

Working closely with our Writers and Community Management teams, you will translate abstract concepts into stunning visuals. Your role as an Artist is essential in ensuring that all visual assets not only captivate our audience but also support the overarching narrative and strategic goals of Santae Entertainment.

Click Here to Apply


Responsibilities:

Visual Content Creation – Design original artwork, illustrations, and graphics for various digital platforms, events, and promotional materials.
Collaboration & Concept Development – Work with the Writers and Community Management teams to develop creative concepts and ensure visual consistency across projects.
Asset Management – Organize and maintain a digital library of artwork and design assets, ensuring that all visuals are optimized for different platforms.
Feedback Integration & Revision – Incorporate feedback from management and peers to refine designs, staying current with design trends and techniques.

Preliminary Requirements:
Minimum Age & Portfolio: Must be at least 21 years old with a robust portfolio showcasing diverse digital art and design projects.
Technical Expertise: Proficiency in digital art software (e.g., Adobe Creative Suite, Procreate) and a solid understanding of digital file formats, resolution standards, and content optimization.
Creativity & Collaboration: Strong creative vision with excellent communication skills and a proven ability to work collaboratively with cross-functional teams.
Work Ethic & Adaptability: Detail-oriented, deadline-driven, and open to constructive feedback for continuous improvement in design practices.
Payment Setup: Must have a valid PayPal address with a bank account attached to receive USD payments, or be pre-authorized to receive SC payments.

The Moderator at Santae Entertainment plays a crucial role in maintaining a safe, respectful, and engaging environment for all players. Moderators enforce Santae’s community guidelines, assist players with inquiries, and help foster a positive atmosphere where all users feel welcomed and valued. This position requires professionalism, strong communication skills, and a deep understanding of Santae’s rules and core values—kindness, compassion, love, and understanding.

As a Moderator, you will monitor discussions, resolve disputes, and ensure that Santae’s community interactions remain constructive. You will also work closely with the Community Manager, Talent Experience Manager and Admin Team to address player concerns and uphold Santae’s Core Values.


Click Here to Apply


Responsibilities
Community Oversight: Monitor chats, forums, and in-game communications to ensure adherence to Santae’s community guidelines. Actively identify and address disruptive behavior to sustain a positive environment.
Conflict Resolution & Disciplinary Action: Mediate disputes between users, enforce rules, and implement disciplinary measures such as warnings, suspensions, or bans. Document incidents and moderation actions accurately to support transparency and ongoing improvements.
User Support & Engagement: Serve as the first point of contact for user inquiries and concerns, providing guidance and support as needed. Engage with community members to foster a sense of belonging and encourage healthy interactions.
Collaboration & Reporting: Collaborate with the Administration and Community Management teams to relay community feedback and recommend policy enhancements. Maintain detailed logs of moderation activities and incidents for review.

Preliminary Requirements
Age & Availability: Must be at least 21 years old with reliable availability during peak community activity periods.
Work-Life Balance: A maximum cap of 20 hours biweekly is enforced to prevent burnout and promote healthy work-life balance, with a minimum quota of 10 hours per month.
Relevant Experience: Prior experience in online moderation, community management, or similar roles is preferred.
Technical Expertise: Familiarity with Discord, in-game chat systems, and other communication platforms is required.
Communication & Conflict Resolution: Excellent interpersonal, written, and verbal communication skills, with a strong ability to resolve conflicts impartially.
Payment Compensation: Moderators are compensated for their contributions with SanCash, bi-weekly.

The Writer at Santae plays a crucial role in crafting immersive stories, item descriptions, and engaging narratives that bring Santae, the virtual world to life. Writers are responsible for developing rich lore, compelling dialogue, and captivating quests that enhance the player experience and deepen the connection between players and the game’s universe.

As a Writer, you will be Working closely with the Artist, Community Management, and Development teams, you will create engaging content that reinforces Santae’s core values of kindness, compassion, love, and understanding. to produce high-quality content that defines the storytelling experience of the game. You will also craft detailed lore, captivating character stories, and compelling in-game dialogues, ensuring a cohesive and engaging narrative experience for all players.


Click Here to Apply

Responsibilities

Content Creation: Develop original written content for in-game narratives, promotional materials, blog posts, and internal communications. Craft engaging storylines and dialogue that resonate with our diverse audience.

Quality Assurance & Editing: Review, edit, and proofread content to ensure clarity, consistency, and adherence to Santae’s tone and style. Collaborate with peers to refine narrative elements based on constructive feedback.

Research & Ideation: Conduct research on gaming trends, audience interests, and narrative techniques to inform content development. Brainstorm innovative storytelling ideas that enhance the overall game experience.

Collaboration & Documentation: Work closely with the Artist and Community Management teams to integrate visual and interactive elements into written content. Maintain detailed records of drafts, revisions, and project progress to ensure transparency and efficiency.

Preliminary Requirements:

Age & Availability: Must be at least 21 years old with reliable availability to manage content deadlines.
Work-Life Balance: A maximum cap of 20 hours biweekly is enforced to prevent burnout and promote healthy work-life balance, with a minimum quota of 10 hours per month.
Relevant Experience: Proven experience in creative writing, journalism, storytelling, or content development is required.
Technical Proficiency: Familiarity with digital content management systems, SEO principles, and editing software is essential.
Communication & Collaboration: Excellent written and verbal communication skills with the ability to work collaboratively under pressure.
Payment Compensation: Writers are compensated for their contributions with USD or SanCash, bi-weekly.

As an Administrator for Santae Entertainment, you will play a pivotal role in ensuring the smooth and efficient operation of our game and community. You will work closely with our Development and Management teams to safeguard community safety, enforce policies, and provide exceptional user support.

Your key responsibilities include handling support tickets, addressing user concerns, resolving account issues, managing site security, and ensuring compliance with Santae’s guidelines and Terms of Service. Additionally, you will oversee disciplinary actions—moderating user interactions, managing bans, and promptly addressing rule violations or conflicts.

Beyond these core duties, you will also contribute to site development initiatives by collaborating with our development and moderation teams. This includes implementing improvements based on community feedback, onboarding and training new moderators, and keeping staff updated on policy changes to foster a positive and welcoming environment.


Click Here to Apply



Responsibilities
  • System & Platform Management:
    • Oversee technical aspects of internal communication platforms to ensure they remain secure, updated, and fully operational.
    • Manage user permissions, access rights, and system configurations across channels.

  • Documentation & Reporting:
    • Maintain detailed records of administrative actions, system changes, and access logs.
    • Generate regular reports to keep management informed of operational status and potential issues.

  • Support & Troubleshooting:
    • Assist team members (moderators, community managers, etc.) with technical difficulties and administrative tasks.
    • Implement prompt solutions to technical issues, ensuring minimal disruption.

  • Policy & Procedure Implementation:
    • Enforce internal protocols consistently and ensure best practices in digital administration.
    • Collaborate in developing guidelines for staff policies and operational procedures.
Preliminary Requirements
  • Age & Availability: Must be at least 21 years old with reliable availability to handle time-sensitive administrative issues.
  • Work-Life Balance: A maximum cap of 20 hours biweekly is enforced to prevent burnout and promote healthy work-life balance for all staff. There is also a 10 hour per month minimum Quota. Administrators are compensated for their contributions with SanCash, bi-weekly.
  • Technical Expertise: Demonstrated expertise in technical areas related to browser-based RPG games, with a proven track record in troubleshooting, optimization, and enhancement. Familiarity with Discord server management and collaboration tools is highly valued.
  • Organizational Skills: Exceptional attention to detail and strong organizational capabilities, with the ability to produce clear documentation and maintain orderly records.
  • Communication & Collaboration: Excellent written and verbal communication skills with the capacity to work efficiently under pressure and support multiple teams simultaneously.

The Community Manager at Santae plays a vital role in fostering an engaging, welcoming, and inclusive environment for our players. This position requires strong leadership, excellent communication skills, and a deep understanding of Santae’s core values—kindness, compassion, love, and understanding.

As the bridge between players and staff, the Community Manager ensures that the voice of the community is heard while maintaining a fun, respectful, and thriving space for all members.

In this role, you will oversee and collaborate with community engagement across Discord, forums, and social media, ensuring that players feel connected, informed, and valued. You will be responsible for organizing events, responding to player feedback, and proactively addressing concerns or conflicts. Your job is about building relationships, strengthening trust, and making Santae an even more enjoyable experience to be a part of.

The Community Manager also works closely with the moderation team as well as the admin team, ensuring alignment with Santae’s guidelines while promoting a positive and enriching atmosphere. As a leader in the community, you will set the tone for discussions, encourage meaningful engagement, and provide clear, transparent communication about upcoming features, changes, and events.



Click Here to Apply

Responsibilities:

  • Engage with players across forums, Discord, and social media.
  • Plan and manage community events, Q&As, and engagement activities.
  • Mediate player conflicts and ensure a positive environment.
  • Gather player feedback and work with the team to improve the game.
  • Collaborate with marketing and content teams to drive engagement.
Preliminary Requirements:

  • Must be at least 21 years old.
  • Experience in community management, moderation, or social media.
  • Excellent communication and writing skills.
  • Access to Discord for staff communication.
  • We have a 20 hour biweekly cap for staff to prevent burnout and promote self care.

Community Managers are compensated for their contributions with USD and/or SanCash, bi-weekly.


The Talent Experience Manager "TXM" at Santae Entertainment plays a crucial role in ensuring a supportive, professional, and structured environment for all staff members. This position acts as the bridge between Santae’s Management and the entire Team (Moderators, Admins, Artists, Writers, Community Engagement, and Community Management), ensuring that communication remains clear, fair, and productive.

The Talent Experience Manager "TXM" is responsible for staff well-being, conflict resolution, mediation, and fostering a positive work culture that aligns with Santae’s core values—kindness, compassion, love, and understanding.


Click Here to Apply


Responsibilities:

  • Oversee onboarding, training, and mentorship for new hires.
  • Maintain staff morale and ensure a positive work experience.
  • Track and document staff performance and development goals.
  • Organize internal team-building activities and recognition programs.
  • Ensure consistent staff policies and address internal concerns.
Preliminary Requirements:

  • Minimum Age: Must be at least 21 years old.
  • Leadership & Communication: Strong leadership, communication, and organizational skills with the ability to manage and support a diverse team.
  • Relevant Experience: Background in human resources, talent management, project coordination, or team leadership is preferred.
  • Team Collaboration: Must be accessible via Discord for staff communication and coordination.
  • Work-Life Balance: A maximum cap of 20 hours biweekly is enforced to prevent burnout and promote healthy work-life balance for all staff. There is also a 10 hour per month minimum Quota

Talent Experience Manager "TXM" are compensated for their contributions with USD or SanCash, bi-weekly depending on the choice of payment method.


The Adventure & Content Coordinator, "ACC" at Santae Entertainment plays a critical role in supporting Management/Development by coordinating content schedules, organizing project timelines, and ensuring smooth execution of in-game updates, events, and community engagement efforts. This position functions similarly to an Administrative Assistant for Santae’s leadership team, ensuring that content remains well-organized and efficiently implemented.

As the Adventure & Content Coordinator, "ACC", you will work with Santae Management/Development, the Narrative Writing Team, Artists, and Community Engagement Team to keep projects on track. From scheduling on-site events to managing documentation and task delegation, you will work to directly improve our current procedures and contribute to the game’s organization and long-term success.

Click Here to Apply


Responsibilities:

Assist with Content Organization – Support the Development Team in structuring content calendars, roadmaps, and scheduling releases of pre discussed content.
Monitor Project Progress – Track each of our ongoing projects and ensure deadlines are met by coordinating updates between teams.
Facilitate Team Collaboration – Work with Artists, Writers, and Developers to ensure that content aligns with Santae’s goals, creative vision and story.
Manage Content Documentation – Maintain organized project files, informal/formal staff meeting notes, and take notes during creative discussions to ensure smooth workflow for each project.
Support Event & Feature Development – Assist in planning seasonal events, new game features, and content expansions by organizing our assets and managing release schedules for the assets.
Community & Team Feedback Integration – Help compile, organize, and present player feedback to ensure content aligns with community expectations.
Ensure Timely Communication – Provide clear updates to the team and facilitate discussions about any new or updated upcoming content release.

Preliminary Requirements:

Minimum Age: Must be at least 21 years old.
Strong Organizational & Communication Skills – Must be detail-oriented, proactive, and able to manage multiple tasks efficiently.
Relevant Experience: Background in content planning, game development, project coordination, or community engagement is preferred.
Team Collaboration: Must be accessible via Discord for team coordination and content discussions.
Work-Life Balance: A maximum cap of 20 hours biweekly is enforced to prevent burnout and promote healthy work-life balance for all staff. There is also a 10 hour per month minimum Quota.

Our Adventure & Content Coordinator "ACC" is compensated for their contributions with USD or SanCash, bi-weekly depending on the choice of payment method.
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